Agreements.co.uk Limited

 
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AGREEMENTS.CO.UK CUSTOMER SERVICE PROVISIONS

Who we are
Agreements.co.uk Limited whose registered office and principal place of business is at Mary Queen of Scots House, 143 Fleet Street, London EC4A 2BP, United Kingdom. Telephone: 0800 1955500.

What we do
Agreements.co.uk is a firm of legal draftsmen who draft legal agreements for businesses, consumers and solicitors.

How your order is delivered
The quickest and most efficient way for you to accept delivery of your agreement is in PDF or WORD format via e-mail, and this is our default method of delivery. If, however, you wish us to print and post your final draft to you, we would be happy to oblige without additional cost.

Currency of transactions
Agreements.co.uk is happy to accept payments in sterling, $USD or Euros.

RETURNS, REFUNDS AND CANCELLATIONS

Changing your mind about an agreement
If you are a consumer (and not a business) the Consumer Protection (Distance Selling) Regulations 2000(the "Regulations") do allow you in some circumstances the right to cancel orders for agreement drafting services during the period of seven working days after the day on which the service being provided commences (the "Cooling Off Period"). However there are important exceptions to this general rule which are outlined below.

If you choose to exercise this right, and you are eligible to do so, you will receive a full refund of the price paid for legal drafting services in accordance with our refunds policy (also set out below). The seven day Cooling Off Period will start on the day after the date on which you ordered the agreement for drafting. However when you order an agreement to be drafted, once Agreements.co.uk has started drafting, or commissions such drafting, your right to a refund would be exempted under Regulation 13 (c) which relates to goods and services made specifically to a customer's order. Agreements drafted to the consumer's specification, or those that are personalised, or which by reason of their nature cannot be returned, such as an agreement drafted for a particular party cannot be refunded once drafted has commenced, except where cancellation occurs when minimal work has been expended on the agreement and at our sole discretion.

Refund policy
If you cancel your order for legal drafting services before we have started work on them, or before we have commissioned such drafting, then provided you do so within the seven-day Cooling-off Period described above we shall refund the full purchase price paid, usually via the same mode of payment, within 48 hours. If you wish to cancel an order for work that has already started, we may be able to make a partial refund of the amount paid in our sole discretion.

If you have not received your order
Send us an e-mail via our Contact page or telephone 020 7193 1112 to check its status. Custom drafting takes time and you may need to wait 2-5 days for your first draft.

Changing your instructions
Send us an e-mail via our Contact page or telephone 020 7193 1112. Bear in mind that once work has started on your original instructions, fees will have already been incurred on them. Therefore if you change those instructions after this work has started we may ask you to cover our fees incurred in connection with any new instructions.

VAT
Agreements.co.uk does not charge VAT on its legal drafting services so the price you are quoted is the price you pay.


AGREEMENTS.CO.UK FULL TERMS AND CONDITIONS

TABLE OF CONTENTS

Terms and Conditions of use

1. Information about us
2. Accessing Agreements.co.uk
3. Use of Agreements.co.uk
4. Intellectual Property Rights
5. Agreements.co.uk changes regularly
6. Our Liability
7. Information about you and your visits to Agreements.co.uk
8. Viruses, hacking and other offences
9. Links from Agreements.co.uk
10. Waiver
11. Alterations to these Terms of Use
12. Jurisdiction and applicable law

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.agreements.co.uk ("Agreements.co.uk") and our legal drafting service ("Service"), whether as a guest or a customer. Please read these terms of use carefully before you start to use Agreements.co.uk and/or the Service. By using Agreements.co.uk and/or our Service, you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please do not use Agreements.co.uk and/or the Service.

1. INFORMATION ABOUT US
www.agreements.co.uk is a Site operated by Agreements.co.uk Limited ("we", "us", "our"). We are registered in England and our principle place of business is Agreements.co.uk, 143 Fleet Street, London EC4A 2BP.

2. ACCESSING AGREEMENTS.CO.UK
2.1 Access to Agreements.co.uk is permitted on a temporary basis, and we reserve the right to withdraw or amend the Service we provide via Agreements.co.uk or the Site itself without notice (see below). We will not be liable to you if for any reason Agreements.co.uk or the Service is temporarily unavailable at any time or for any period.
2.2 From time to time, we may restrict access to some or all parts of Agreements.co.uk and/or the Service.
2.3 You are responsible for making all arrangements necessary for you to have access to Agreements.co.uk and/or our Service. You are also responsible for ensuring that all persons who access Agreements.co.uk through your internet connection are aware of these terms, and that they comply with them.

3. USE OF AGREEMENTS.CO.UK
3.1 All orders for Services from Agreements.co.uk will be governed by these Terms and Conditions of Sale.
3.2 You may not use Agreements.co.uk or its contents:
3.2.1 for commercial purposes, other than those expressly agreed to by us;
3.2.2 for resale purposes including the systematic extraction and/or re-utilisation of any part or the contents of Agreements.co.uk (e.g. listings, descriptions, prices);
3.2.3 to download (other than page caching) or modify Agreements.co.uk, or any portion of it; or
3.2.4 for any purpose which is unlawful.

4. INTELLECTUAL PROPERTY RIGHTS
4.1 We are the owner or the licensee of all intellectual property rights in the Agreements.co.uk website and the Service, and in the material published in them. Those works are protected by copyright, trade mark, database rights and other such intellectual property laws and treaties around the world. All such rights are reserved.
4.2 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
4.3 If you print off, copy or download any part of Agreements.co.uk in breach of these terms of use, your right to use Agreements.co.uk will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
4.4 Using Agreements.co.uk does not give you permission to link to it or to use any of the trade marks, designs, get-up and/or logos contained within it.
4.5 Agreements.co.uk and all logos on the Site are business names and marks which are the property of Agreements.co.uk.

5. AGREEMENTS.CO.UK CHANGES REGULARLY
We aim to update Agreements.co.uk and maintain the Services regularly, and may change the content at any time. If the need arises, we may suspend access to Agreements.co.uk or the Services, or close it indefinitely. Any of the material on Agreements.co.uk may be out of date at any given time, and we are under no obligation to update such material.

6. OUR LIABILITY
6.1 Agreements.co.uk is provided "as is". Whilst we have taken every care in the preparation of the content of Agreements.co.uk we cannot guarantee that it is accurate or error-free. We will not be responsible for any errors or omissions or for any technical difficulties you may experience with Agreements.co.uk. Except as set out in this condition 6, all conditions, warranties and representations, expressed or implied by statute, common law or otherwise, in relation to the supply, non supply or delay in supplying the Services are excluded to the extent permitted by law.
6.2 We shall not be liable to any person for any loss or damage which may arise from the use or misuse of Agreements.co.uk or any of the materials on Agreements.co.uk (including loss of revenue, profits, contracts, anticipated savings, wasted expenditure, data or goodwill). Nothing in these terms of use shall operate to exclude or restrict our liability for:
6.2.1 death or personal injury resulting from negligence;
6.2.2 fraud or deceit; or
6.2.3 for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

7. INFORMATION ABOUT YOU AND YOUR VISITS TO AGREEMENTS.CO.UK
We process information about you in accordance with our Privacy Policy. By using Agreements.co.uk and/or our Service, you consent to such processing of your personal data and you warrant that all data provided by you is accurate.

8. VIRUSES, HACKING AND OTHER OFFENCES
8.1 You must not misuse Agreements.co.uk or the Service by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Agreements.co.uk or the Service, the server on which Agreements.co.uk or the Service is stored or any server, computer or database connected to Agreements.co.uk. You must not attack Agreements.co.uk or the Service via a denial-of-service attack or a distributed denial-of-service attack.
8.2 By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Agreements.co.uk and our Service will cease immediately.
8.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Agreements.co.uk and our Service or to your downloading of any material posted on it, or on any website linked to it.

9. LINKS FROM AGREEMENTS.CO.UK
Where Agreements.co.uk contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

10. WAIVER
If you breach these terms of use and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.

11. ALTERATIONS TO THESE TERMS OF USE
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on Agreements.co.uk.

12. JURISDICTION AND APPLICABLE LAW
These terms of use are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the non-exclusive jurisdiction of the English courts, as do we.

Last Updated: 1st June, 2010

TERMS AND CONDITIONS OF SALE

1. Terms used in this agreement
2. Availability
3. Using Agreements.co.uk
4. How the contract is formed between you and us
5. Availability and product delivery
6. Consumer rights
7. Risk and title
8. Price and payment
9. Our refunds policy
10. Personal data
11. Our liability
12. Intellectual property
13. Written communications
14. Notices
15. Transfer of rights and obligations
16. Events outside our control
17. Waiver
18. Severability
19. Entire Agreement
20. Our right to vary these terms of sale
21. Law and Jurisdiction

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PURCHASING SERVICES

Agreements.co.uk is a website operated by Agreements.co.uk Limited, a company incorporated under the laws of England and Wales, whose principal place of business is at Agreements.co.uk, 143 Fleet Street, London EC4A 2BP. We are legal draftsmen.

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the Services to you. Please read these terms of sale carefully before ordering any Services from Agreements.co.uk. You should understand that by ordering any of our Services, you agree to be bound by these terms of sale.

You should print a copy of these terms of sale for future reference.

You must be over 18 years old to order any Services from Agreements.co.uk.

Please accept these terms of sale at the end of the checkout page. Please understand that if you refuse to accept these terms of sale, you will not be able to order any Services from Agreements.co.uk.

If you have any questions regarding these terms of sale (including any technical questions) please click on 'Contact us'.

1. TERMS USED IN THIS AGREEMENT
In this agreement the following terms shall mean:

"Agreements.co.uk", "we" or "us" means Agreements.co.uk Limited, its employees, subcontractors and/or other companies which are appointed by Agreements.co.uk to provide services in relation to Agreements.co.uk operated by us;

"Service(s)" is/are the drafting of legal agreements.

2. AVAILABILITY
2.1 Agreements.co.uk is intended for use by customers primarily in England and Wales, but also throughout the world.
2.2 By ordering Services from Agreements.co.uk, you warrant that:
2.2.1 You are legally capable of entering into binding contracts;
2.2.2 You are at least 18 years old; and
2.2.3 You accept the jurisdiction of the law of England and Wales and will submit to the jurisdiction of the English courts. 

3. USING AGREEMENTS.CO.UK
3.1 To access the Agreements.co.uk website you need not register as a customer. You need only provide your personal and payment details to our third party payment agency (e.g. ePDQ, Google Checkout or PayPal etc.) in order to clear payment and deliver your order by e-mail (or by post if stipulated).

4. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
4.1 After placing an order for services, you will receive an order submission confirmation from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to buy Services from us. All orders are subject to acceptance by us, and we will confirm such acceptance to you by e-mail. The contract between us (the "Contract") will only be formed when you have paid for the Services in advance.  
4.2 The Contract will relate only to those Services agreed between us. We will not be obliged to supply any other Services which have not been agreed between us.

5. DELIVERY OF SERVICES
Although we endeavour to ensure that we deliver your agreement/s in accordance with our time estimates, such estimates can only be approximate and time shall never be of the essence in relation to the Services.

6. CONSUMER RIGHTS
6.1 The Consumer Protection (Distance Selling) Regulations 2000 in the UK and its equivalent across the European Union (the "Regulations") allow consumers the right to cancel orders for goods or services during the period of seven working days after the day on which delivery of goods takes place or the service being provided commences (the "Cooling Off Period") subject to clause 6.5. If you choose to exercise this right, you will receive a full refund of the price paid for the Services in accordance with our refunds policy (set out in clause 9 below). Please carefully read the provisions below as they will affect your right to cancel the Contract.
6.2 If you choose to exercise the right to cancel, and you are eligible to do so, you will receive a full refund of the price paid for legal drafting services in accordance with our refunds policy (also set out below). The seven day Cooling Off Period will start on the day after the date on which you ordered the agreement for drafting. However when you order an agreement to be drafted, once Agreements.co.uk has started drafting, or commissions such drafting, your right to a refund would be exempted under Regulation 13 (c) which relates to goods and services made specifically to a customer's order. Agreements drafted to the consumer's specification, or those that are personalised, or which by reason of their nature cannot be returned, such as an agreement drafted for a particular party cannot be refunded once drafted has commenced, except where cancellation occurs when minimal work has been expended on the agreement and at our sole discretion.

7. RISK AND TITLE
The Services will be at your risk from the time of sending by e-mail or posting in the case of hard copies.

8. PRICE AND PAYMENT
8.1 The price of Services will be as quoted by Agreements.co.uk from time to time, except in cases of obvious error.
8.2 These prices are fully inclusive. 
3.3 We are under no obligation to provide Services to you at an incorrect (lower) price, even after we have sent you an Order Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
8.4 Payment for all Services must be made in advance either by cheque to our London office or by credit or debit card direct to our third party payment processors (e.g. ePDQ, Google Checkout or paypal, etc.). They accept payment with Visa, Master Card, American Express and Maestro. We are under no obligation to provide you with access to the Services until we have received cleared payment from you.

9. OUR REFUNDS POLICY
9.1 When you cancel an order for Services in accordance with these terms because you have cancelled the Contract between us within the seven-day Cooling-off Period (see clause 6 (Consumer Rights) above), we will process the refund due to you as soon as possible and, in any case, within 48 hours of the time from which you have given notice of your cancellation.
9.2 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

10. PERSONAL DATA
Personal details provided to us through this website will only be used in accordance with our Privacy Policy. By using Agreements.co.uk and/or our Service, you consent to such processing of your personal data and you warrant that all data provided by you is accurate.

11. OUR LIABILITY
11.1 In accordance with your statutory rights we warrant to you that the Services purchased from Agreements.co.uk is of satisfactory quality and reasonably fit for all the purposes for which services of the kind are commonly supplied.
11.2 We will only be liable for losses which are foreseeable to both you and to us as a consequence of us breaching these terms of sale and caused by our own negligence. We will not be responsible for any commercial or business losses (including without limit loss of goodwill, profits, contracts, anticipated savings, data, or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and us at the time our contract was formed, or at the time you began using Agreements.co.uk.
11.3 This does not include or limit in any way our liability:
11.3.1 for death or personal injury caused by our negligence;
11.3.2 under Section 2(3) of the Consumer Protection Act 1987;
11.3.3 for fraud or fraudulent misrepresentation; or
11.3.4 for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
11.4 Nothing in these terms of sale shall affect your statutory rights. if you have any doubts as to your statutory rights then you should contact your local citizens advice bureau or refer to the office of fair trading website (http://www.oft.gov.uk).

12. INTELLECTUAL PROPERTY
Services offered in the Agreements.co.uk website are the intellectual property of Agreements.co.uk Limited.

13. WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications we send to you should be in writing. When using Agreements.co.uk, you accept that communication with us will be mainly electronic. We will contact you by e-mail. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

14. NOTICES
All notices given by you to us must be given to Agreements.co.uk, 143 Fleet Street, London EC4A 2BP, UK or by email to info@agreements.co.uk. We may give notice to you at either the e-mail or postal address you provide to us or to our third party payment processors when placing an order, or in any of the ways specified in clause 13 (Written Communications) above. Notice will be deemed received and properly served 24 hours after an e-mail is sent, or five days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

15. TRANSFER OF RIGHTS AND OBLIGATIONS
15.1 The Contract between you and us is binding on you and us and on our respective successors and assigns.
15.2 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

16. EVENTS OUTSIDE OUR CONTROL
16.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (a "Force Majeure Event").
16.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
16.2.1 strikes, lock-outs or other industrial action.
16.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
16.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
16.2.4 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
16.2.5 impossibility of the use of public or private telecommunications networks.
16.2.6 the acts, decrees, legislation, regulations or restrictions of any government.
16.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

17. WAIVER
17.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms of sale, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
17.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.
17.3 No waiver by us of any of these terms of sale shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 14 (Notices) above.

18. SEVERABILITY
If any of these terms of sale or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

19. ENTIRE AGREEMENT
19.1 These terms of sale and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
19.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms of sale.
19.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party´s only remedy shall be for breach of contract as provided in these terms of sale.

20. OUR RIGHT TO VARY THESE TERMS OF SALE
20.1 We have the right to revise and amend these terms of sale from time to time.
20.2 You will be subject to the policies and terms of sale in force at the time that you order products from us, unless any change to those policies or these terms of sale is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms of sale before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the terms of sale, unless you notify us to the contrary within seven working days of receipt by you of the Products).

21. LAW AND JURISDICTION
Contracts for the purchase of Services placed through Agreements.co.uk will be governed by the law of England and Wales. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the English courts.

Last Updated: 1st June, 2010